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About ARS

If you are having difficulty navigating our website, want to report a broken link, or to contact Accessibility Resources & Service email / phone 919 962 8300

Through Accessibility Resources & Service The University of North Carolina - Chapel Hill seeks to meet the individual needs of applicants and current students with disabilities and medical conditions by coordinating and implementing appropriate accommodations and providing resources and services as they relate to academics, residences, dining and co and extra-curricular campus activities.

ARS also functions as a source of information, educational outreach and advice, as well as a communication link among individuals with disabilities, faculty and staff, outside agencies, and the community at large.

UNC staff and faculty members seeking accommodations should contact the Equal Opportunity and Compliance Office at email / phone 919 966 3576. See also

Core staff

Staff member Contact email      

Tiffany Bailey - Director

Photograph of Tiffany Bailey's dogs, Kip and Emma

Tiffany is originally from Illinois and moved to North Carolina in 2005. She has a Masters of Science in Education from the Student Affairs in Higher Education program at Colorado State University. She has been working in the disability services profession since 2006. Tiffany was an Assistant Director, then Interim Director at UNC - Greensboro until 2010 when she came to UNC as the Assistant Director. In 2013, she was named the Director of the Office of Accessibility Resources & Service.

Tiffany was heavily involved in the NC Association on Higher Education and Disability (NC AHEAD) and served as the president of the organization from 2010 to 2011. She has presented both locally and nationally regarding best practices in disability services.

In her spare time, she enjoys cooking, marathon watching shows on Netflix and spending time with her child and fur children (pictured above).

Memberships -NCAhead, Coalition for Disability Access in Health Science and Medical Education

Simon Bloor - Assistant Director

Photograph of Simon Bloor

Originally from Swadlincote in Derbyshire, England, Simon joined UNC in 2014. Simon has worked in disability support services since 1991 and most recently before coming to UNC, (2003 - 2014) he was the Director of Access SUMMIT, a center he helped establish through funding from the Department of Education while at The Manchester Metropolitan University as the Disability Coordinator. Access SUMMIT is a large, interdisciplinary support center for students with disabilities based at The University of Manchester, U.K. managing 'needs assessments', assistive technology training and personal support services (study coaching, notetaking etc) for 3000+ students in post-secondary education in the North West of England.

Simon also has a background in assistive technology and alternative and augmentative communication having worked as Senior Development and Training Officer at The ACE Centre North, one of the few U.K. national centers of excellence in this field. 

Simon is a psychology graduate of the University of Sheffield, has a teaching certificate from Sheffield Hallam University and a Post-Graduate Diploma in Language and Communication Impairments in Children (University of Sheffield).

Memberships -NCAhead, Coalition for Disability Access in Health Science and Medical Education

Viviane Ackall - Accessibility  Coordinator

Photograph of Viviane Ackall

Vivian is originally from Brazil. She has a Bachelor’s in Speech Pathology & Audiology, a Post-Grad in Communication Disorders, and a Master’s in Business Communication. Vivian joined UNC in September 2016 when she left her position of Director of the Accessibilities Services program at New Mexico State University Alamogordo. Vivian says that her vast experience in life and professionally helps her understand other people’s points of views and to think “outside the box”. Her name is really Viviane and it is pronounced Viv-ah-knee, but her mother always called her Vivian, so feel free to call her either Viviane or Vivian.

Memberships - AHEAD, NCAhead, Coalition for Disability Access in Health Science and Medical Education

Cynthia Hopkins - Testing Coordinator

Photograph of Cynthia Hopkins

Cynthia resides in Durham, NC, and has an Associate Degree in Library Science from Durham Technical Community College. 

Cynthia joined UNC in 2007, first with Workforce Compensation, and as a Program Assistant for Dean of Students, Disability Services and Fraternity & Sorority Life.   After the move from the Steele Building to SASB North Building, Cynthia stayed with the then Disability Services Department (now Accessibility Resources & Service) as an Administrative Assistant until 2014 when she was promoted to Testing Coordinator. She has been with ARS for about 8 years and with the State of North Carolina 21 years.  Cynthia is a member of the NCATP and serves on the committee which involves testing professionals involved in test proctoring services, she is also a member of Carolina Black Caucus.

Cynthia will be releasing her reign as testing coordinator as of April 28, 2017 when she will be RETIRING!!!!! She looks forward to enjoying life and her grandkids, Emeka and Yarah!

Memberships - National College Testing Association

Haydée Marchese - Administrative Support Associate

Photograph of Haydée MarcheseHaydée was born and raised in the Caribbean, specifically in the island of Puerto Rico. She is the youngest and the first of her siblings to get a college degree. She has been working in the higher education industry since 1998. Back home, she worked for the Community College system as a Registrar and later as an Admissions Director.  She enjoys working with the youth and volunteers her free time as a youth leader for her church & community.  She has a son with learning disabilities and he was the driving force behind her decision to move from her island to The United States.  She continued to work at for-profit colleges as an Admissions Representative.  Haydée has a BBA in Management from the SUAGM University System of PR.  She has a post-graduate & Masters both in Project Management from CSU-Alabama.  She is spunky, funny, peppy and positive and as she likes to say – “I can get it done right and I get it done right now! 

Memberships - National College Testing Association

Jesse Sykes - Graduate Intern

Photograph of Jesse SykesJesse is currently pursuing a Master’s of Science degree in Clinical Rehabilitation and Mental Health Counseling at UNC, and is currently completing her practical work at ARS. Jesse also earned her Bachelors of Arts degree in Psychology from UNC.

As someone who has had a variety of experiences while at UNC, Jesse enjoys being able to interact with students and help them with challenges they may be experiencing. She hopes to continue working with students in some capacity once she has completed her Master’s degree, with particular focus on helping students transition successfully to college.

In her spare time, she enjoys reading, watching movies and spending time with friends and family.
Sumner Handy - Graduate Assistant

Opening times

  • Office hours are generally 8am to 5pm - Monday to Friday and for accommodated testing for registered students from 8am to 8pm Monday to Thursday and 8am to 5pm on Fridays.

Key Campus partners

Contact ARS

Accessibility Resources & Service

CB#7214 SASB - North

Suite 2126, 450 Ridge Road

Chapel Hill

NC 27599-7214

Tel - 919-962-8300

NC - RELAY 711

Fax - 919-843-5609

Email -


From Raleigh

  • Head northwest on I-40 W toward Exit 273A

  • Take Exit 273A to merge onto N Carolina 54 W toward Chapel Hill

  • Continue into Raleigh Road

  • Turn left at Country Club Road

  • Take the 1st right onto Ridge Road

  • Continue on Ridge Rd to Manning Drive

  • The SASB North building is on the right at the corner of Ridge Road and Manning Drive

From Durham

  • Head south on US-15 S/US-501 toward Exit 106

  • Turn right on Manning Drive

  • Turn right on Ridge Road

  • The SASB North building is on the left at the corner of Manning Drive and Ridge Road

From Greensboro

  • Head southeast on I-40 E

  • Take Exit 270 for US-15/US-501 toward Chapel Hill/Durham

  • Turn right on Manning Drive

  • Turn right on Ridge Road

  • The SASB North building is on the left at the corner of Manning Drive and Ridge Road

From Carrboro

  • Head southeast on N Carolina 54 E

  • Turn left on Manning Drive

  • Turn right on Ridge Road

  • The SASB North building is on the left at the corner of Manning Drive and Ridge Road


  • The closest public parking lot is in the Rams Deck via Ridge Road - $1.50 / hour. SASB North is a short walk from there - see for the Rams Deck location.

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